Last updated: 17-4-2025
Welcome to NZ Motor Parts (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website (“Services”). “You” refers to any visitor, customer, or user of our website.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review this page periodically.
Information We Collect
We collect various types of information to process your orders and improve your shopping experience:
- Contact Information: Name, billing address, shipping address, phone number, email address
- Order Information: Items purchased, order value, payment details (e.g., method used — credit card, online banking)
- Account Information: Username, password, account preferences
- Browsing Behavior: Pages viewed, products added to cart or wishlist, session duration
- Customer Support Communications: Inquiries, reviews, and any messages you send us
We collect this information:
- Directly from you (e.g., when you place an order or create an account)
- Automatically using cookies and tracking technologies
- From third-party partners (e.g., payment gateways, shipping couriers)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account and order history
- Respond to your inquiries and provide customer support
- Send updates about your orders
- Send marketing emails or offers (only if you opt-in)
- Improve our website and shopping experience
- Detect, prevent, and address technical issues or fraud
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure the website functions properly
- Analyze site traffic and usage
- Provide personalized shopping experiences
- Show relevant advertisements
You can adjust your cookie settings via your browser. Please note disabling cookies may impact site performance.
Sharing of Information
We only share your personal data when necessary:
- Payment processors to securely process transactions
- Shipping partners to deliver your orders
- Marketing service providers (only if you opt-in to receive promotions)
- Legal authorities if required by law
We do not sell your personal information to third parties.
User-Generated Content
If you submit a product review or comment, it may be publicly visible. Please avoid sharing sensitive personal information in public posts.
Third-Party Websites
Our website may link to third-party websites. We are not responsible for the privacy practices or content on these external sites.
Data Security and Retention
We implement reasonable security measures to protect your data, but no method is 100% secure.
We retain your personal information only for as long as necessary to fulfill orders, meet legal obligations, and maintain business operations.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate or outdated data
- Delete your personal data
- Opt-out of marketing communications
- Request data portability
To exercise these rights, please contact us at the details below. We may verify your identity before processing your request.
International Data Transfers
Your information may be processed in countries other than where you reside, including the United States. We use reasonable safeguards to protect your data during such transfers.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📞 Phone Or Whatsapps: +6017-4346314
📧 Email: support@nzmotorparts.com